CX
Digital Marketing Trends
CX
More than three-quarters (78%) of respondents are attempting to differentiate their company through an increased focus on the customer experience.
Agencies need to focus more on content optimization
Hiring data driven marketers are a key to success in the next five years
Still experimenting with digital
Mobile is an important part of the customer experience
Again customer experience is your only differentiator
Content marketing is exciting but hasnt grown
Focus on customer experience is non geo specific
We are ignoring the power of geo targeting
Marketings role
The decrease in demand gen and increase in CX
Pricing is not a differentiator
Conversion optimization has high ROI More ...
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