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Apologize

How To Build or Rebuild Trust

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Apologize

This one should be obvious, but unfortunately, sometimes it gets overlooked. How you approach saying your apology will influence whether or not the apology is accepted and you both can move on.When apologizing, avoid justifying your actions.Don t claim that the offended person misunderstood you ( you read that wrong ). Don t deny their hurt ( you didn t even get hurt ). Don t tell a sad tale ( I had a troubled childhood ).The best way to accept responsibility is by recognizing the other person s hurt, saying what you should have done instead, and doing that behavior in the future.Let the person you betrayed know why you are apologizing. If they know that you are apologizing out of guilt and shame, they are more likely to forgive you. If they think that you are apologizing out of pity, they are less likely to forgive you. Pity, unlike guilt and shame, does not show an element of personal responsibility of the offender. Pity also implies that the offender is superior to the offended.


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Let the other person vent
Expect an emotional reaction from the other person
Embrace Shared Rather Than Personal Goals
Volunteer Information
Keep an eye out for continued deception
Hold To Your Highest Moral Standard
Make your life transparent for the other person
Assess the situation
Adjust your expectations
Keep your word going forward
Forgive yourself
Express Your Needs Clearly
More ...


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